Get in touch
Pick the right address; emails are routed to the team that can actually help. Reply within one business day.
| Topic | When to use | |
|---|---|---|
| Sales / enterprise | sales@bangmod.storage | Volume commitments, dedicated SLAs, custom data residency |
| Technical support | support@bangmod.storage | Account, billing, S3 API errors. Include your x-amz-request-id header |
| Security / vulnerability reports | security@bangmod.storage | Security advisories, responsible disclosure, suspected breach |
| Privacy / DPA | privacy@bangmod.storage | Data-subject requests, GDPR / PDPA questions, DPA signing |
| Abuse | abuse@bangmod.storage | Reporting AUP violations, takedown requests |
| Legal | legal@bangmod.storage | Subpoenas, contract questions, governing-law inquiries |
| DMCA copyright | dmca@bangmod.storage | Copyright infringement notices (see AUP §6 for required fields) |
| Roadmap / feature requests | roadmap@bangmod.storage | Missing S3 operations blocking your migration; product feedback |
Postal addresses
Each invoice we issue carries the full registered address of the contracting entity — Bangmod Enterprise Co., Ltd. for THB-billed customers, BangmodStorage (Singapore) Pte Ltd for USD-billed customers. Legal notices and process service should be sent to the address printed on your most recent invoice.
If you need the registered address before becoming a customer (e.g. for vendor onboarding or KYC), email legal@bangmod.storage and we'll send the relevant entity's registration documents.
Existing customers
Already have an account? File a support request from inside the customer console — we get priority routing and your account context automatically. Open console.